This comprehensive course, led by Kylie Fleming, Executive Director of Iowa Mediation Service, is designed to enhance understanding and skills in managing stress and improving communication, particularly in high-pressure environments like agriculture. The course covers a range of topics, from identifying and differentiating types of stress to practical strategies for effective communication and problem-solving under stress. Participants will learn to recognize personal and others’ stress responses, develop techniques for de-escalation, and understand the importance of setting boundaries and active listening. This course is ideal for professionals in stressful work environments, individuals involved in agricultural sectors, and anyone looking to improve their communication skills in challenging situations.
Iowa Mediation Service Website: https://www.iowamediationservice.com/